Position Description

The Senior Municipal Billing Associate is responsible for assisting the Municipal staff and Finance department with improving the processes for multiple Municipal clients

Duties & Responsibilities

  • Establish protocol for all data entry into Municipal billing system
  • Analyze monthly collection of accounts receivable and assist with increasing collection rate
  • Review and coordinate correction of billing account issues
  • Communicate with customers regarding payment arrangements and billing issues, as needed
  • Communicate and coordinate with municipal departments, such as Treasury, Assessing, etc.
  • Assist with determining correct property ownership and billing addresses
  • Prepare and submit monthly reporting
  • Analysis of billing data for various projects
  • Prepare and mail collection letters to customers, as needed
  • Document Municipal billing policies and procedures
  • All other duties as assigned

Qualifications

  • AA degree in accounting or bookkeeping preferred, or related field and/or equivalent combination of education & experience
  • Minimum five (5) years applicable experience
  • Excellent proficiency in Excel, and proficiency in entire Microsoft Office Suite programs
  • Excellent proficiency in Municipal billing software – specifically BS&A
  • Must possess a valid driver’s license and be able to travel to the corporate office as well as local clients and project sites
  • Excellent concentration and proofreading skills with strong attention to detail
  • Exceptional written, presentation, and interpersonal communication skills
  • Ability to work collaboratively in diverse teams including technical and non-technical personnel
  • Resourceful, action-oriented, creative, and analytical thinker
  • Ability to work efficiently and effectively under tight deadlines as well as balance multiple projects by prioritizing effectively
  • Strong planning, organization, preparation, and execution capabilities
  • Open to new ideas, innovation, and change
  • Strong problem solving/analytical skills

Work Environment and Physical Demands

  • Office setting
  • Regularly required to sit 80% of the time
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.

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